Legal
Privacy Policy
Information We Collect
We collect only what is required to fulfil an order: name, email address, shipping address and the transaction hash you submit at checkout. We do not collect or store payment card data.
How We Use It
Your information is used to verify payment, ship your order, provide support and send order-related notifications. We never sell, rent or trade customer data.
Discretion
Shipments are sent in plain, unbranded packaging with a neutral return name. Nothing on the exterior identifies the contents or Vertex Labs.
Retention and Your Rights
Order records are retained only as long as required for accounting and support purposes. You may request access to, correction of, or deletion of your personal data by contacting support@vertexlabs.co.